SIP Cloud
Bite size guides describing how to setup or manage SIP Cloud phone system features and settings.
Dashboard how to's..
- Extensions - Setting ring time
- Extensions - Additional Destinations
- Extensions - Adding a name
- Extensions - Adding a description
- Extensions - Disable Call Waiting
- Extensions – Changing your outbound number
Call Stats, Reporting and Analytics
Sipalto Mobile App
- Downloading and Installing – iOS
- Phone Permissions - iOS
- Phone Permissions - Android
- Settings
- Making a Call
- Putting a Call on Hold
Sipalto Desktop App
- Downloading and Installing - Windows
- Setting Audio Devices
- Making a Call
- Putting a call on Hold
- Muting a call
- Call Transfer - Attended
Call Queues
- Call Queues - Creating your Call Queue
- Queues – Adding Agents
- Queues - How to add an announcement message
- Queues – Skip agents that are on call or offline
- Queues – Abandoned calls
- Queues - Wrap up times for agents
VoIP Handset how to's..
- Setting up a Remote Directory Phone Book
- Record personalised voicemail
- Speed Dial, BLF & Call Pickup - Cisco SPA504g
- Transfer Calls from Cisco SPA50x IP Handsets
- Configure BLF (Busy Lamp Field)
- Configure a Speed Dial Button on the Cisco SPA500S
VoIP Phone Configuration Guides
- Setup Yealink T2 Series Handset
- Setup Yealink T4 Series Handset
- Setup Cisco SPA300 Series Handset
- Setup Cisco SPA500 Series Handset
- Setup Cisco 7800 Series Handset
- Setup Cisco 8800 Series Handset