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Call Queues - Customisation - Position/Time Announce

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Conor Vernall
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  1. Announce Frequency - sets the frequency of the announcement in seconds
  2. Announce hold time - description
  3. Announce position - Will announce the callers position in the call
  4. "You are the next" message - Allows you to select your own pre-recorded message to be read, instead of the standard one
  5. "There are" message - Allows you to select your own pre-recorded message to be read, instead of the standard one
  6. "Calls waiting" message - Allows you to select your own pre-recorded message to be read, instead of the standard one
  7. "Thank you" message - Allows you to select your own pre-recorded message to be read, instead of the standard one
  8. "The current est. hold time is" message - Allows you to select your own pre-recorded message to be read, instead of the standard one

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