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  • Call Queues - Creating your Call Queue
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  • Queues - How to add an announcement message
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  • Queues - Wrap up times for agents
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Call Queues - Customisation - Periodic Announcements

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Conor Vernall
  • 22 January 2021 16:52
  • Updated
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  1. Announce Frequency - sets the time in seconds between the announcements to the caller
  2. Periodic Announce - select which announce message to play
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  • Call Queues - Customisation - Agents Section

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