Conditions - Setting Up Office Hours

This will allow one to create repeatable weekly timings, changing the state of the office automatically, based on the current time.

Go to Configuration, then Conditions

Click 'New Condition' from the right hand side of the page

Name the condition so it is easily recognisable and states what the condition controls and select the Type as 'Weektime'

Scroll to the section with the weekdays, click and hold on the time/day you wish to start office hours (e.g 9am on Monday) then drag the cursor down to the close time of that day (e.g 5:30pm Monday) then release the click and start again for the next day. Note: You can also click the pencil in the top right of the blue square to manually alter the times.

Choose the "Destination when matches" (The areas in blue) and the "Destination when NOT matches" (areas in grey) from the drop down boxes (e.g Office Ring Group when matches and Mobile divert when not matches) Press Save once selected.