Park a call

Call Park

This is a feature that allows you to put a call on hold from one handset and continue the conversation from another handset.

The Call Park feature is a standard feature on our network, using the feature code *11 to activate. The caller will hear music on hold whilst waiting for the call to be answered.

To park a call

1. While on a call press TRANSFER.
2. Dial *11 and press send
3. Listen to the Interactive Voice Response (IVR) & note down the Parking Spot Number. E.g. 700
4. Press TRANSFER.

To answer the call on a second handset

Dial the Parking Spot number from the handset you wish to continue the call on for e.g. 700. This will connect you to the parked call.