Custom Destinations - Forwarding Calls

Custom Destination feature enables you to forward/transfer your calls to any desired destinations.

 Define Custom Destination

Go to 'Configuration' followed by 'Custom Destinations'

Click on New Custom Destination. You will be presented with the following screen:

• Type: You will need to select "Forward call to" from the dropdown menu
• Name: Enter an easy to remember name for the call forward e.g. Bob’s Mobile
• Phone Number: The destination for the call forward e.g. 02012345678
• Dial timeout: set this to 600, to allow the phone to call for 10 minutes
• CallerID:
• Use Original <Use this as the Default>
• Use Incoming DID
• Add Diversion Header: No Division Header <Use this as the Default>
• Additional call options: Left blank as default

Click "Save" once done.